Answers to frequently asked questions
What time can I check-in and check-out?
You can check-in from 4 p.m. and must check-out by 10 a.m. If you would like to stay in the area for the day, we will be happy to keep your luggage until 19.00.
If you book directly on this site you can relax even more, by taking advantage of a late check-out until 11 a.m.
What credit cards do you accept?
We accept all major credit cards (Visa, MasterCard) and Maestro debit card.
I do not have or do not want to use a credit card as a guarantee. How else can I confirm my booking?
As an alternative to the guarantee by credit card, you can confirm your booking by sending a deposit by bank transfer to the following bank account:
Banca Intesa - Branch office of Florence
beneficiary: Società Agricola Il Villino srl
Is it allowed to smoke in the apartments or in the public areas ?
We really care about everyones health and well-being which is why it is forbidden to smoke inside the apartments.
Outside on the estate please respect the environment and do not throw cigarettes on the ground. Please use the ashtrays.
Do you offer Internet connection ?
Yes, we have high speed Wi-Fi connection in the common areas, as well as in all the apartments.
Do you accept pets ?
Of course, your four-legged friends are welcome without any additional cost.
Please be so kind to inform us at the time of your booking.
Where can I park my car ?
On the estate you’ll find marked parking areas.
Please only park your car here an no where else.